Skip to main content

KVKK Privacy Notice

1. Data Controller

Under the Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by [Trade name] (“Trust Gas Line”, the “Company”) as the data controller, within the scope described below.

  • Address: Karadenizliler Mh. Çiğdem Sk. İmalathane No:16 Başiskele/Kocaeli, Türkiye
  • Email: info@trustgasline.com
  • MERSIS No: [MERSIS number]

2. Personal Data Processed

  • Identity: first and last name.
  • Contact: phone number, email address.
  • Customer transaction: subject and content of messages sent via the contact form or email, quote requests.
  • Transaction security: IP address, form submission time, session and security cookies, server logs.
  • Professional experience: CV and attachments you send for a job application (only if you apply).

3. Purposes of Processing

  • Responding to your quote, information and service requests,
  • Carrying out contract processes for liquid/gas helium supply and filling services,
  • Evaluating job applications,
  • Ensuring information security and preventing abuse (spam etc.),
  • Fulfilling legal obligations and informing competent authorities.

4. Legal Grounds

Your personal data is processed on the legal grounds set out in Article 5(2) of the KVKK:

  • (c) processing is directly related to the establishment or performance of a contract,
  • (ç) processing is necessary for the data controller to fulfil its legal obligation,
  • (e) processing is necessary for the establishment, exercise or protection of a right,
  • (f) processing is necessary for the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms.

Your explicit consent is obtained for non-essential cookies (see the Cookie Policy).

5. Method of Collection

Your personal data is collected through the information you provide via the contact form on our website, email, phone and WhatsApp, and automatically through cookies and server logs while you visit the website.

6. Transfers

Limited to the purposes above, your personal data may be transferred to competent public authorities, our legal advisors and the hosting provider of the website ([hosting provider]). If you contact us via WhatsApp, your messages are transmitted through WhatsApp (Meta) infrastructure. Transfers abroad are made only under the conditions of Article 9 of the KVKK.

7. Retention Period

Your personal data is retained for as long as the purpose of processing requires and for the periods stipulated by the relevant legislation; contact form records are deleted or anonymised [retention period, e.g. 2 years] after your request is concluded.

8. Your Rights

Under Article 11 of the KVKK, you have the right to learn whether your personal data is processed; to request information if it has been processed; to learn the purpose of processing and whether it is used accordingly; to know the third parties to whom it is transferred in Türkiye or abroad; to request rectification if it is incomplete or inaccurate; to request erasure or destruction under the conditions of Article 7 and notification of these actions to third parties to whom it was transferred; to object to a result against you arising from analysis exclusively by automated systems; and to claim compensation for damages arising from unlawful processing.

9. Application

You may submit your requests in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, in writing to the address above, by registered email (KEP) to [KEP address], or from your email address registered with us to info@trustgasline.com. Requests are concluded free of charge within 30 days at the latest.